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Standard Warranties

You can count on Orion Power Systems for unmatched service and support for your UPS Systems. Orion has the industry leading warranty with 37 month electronics and battery coverage for smaller ups systems and 12 month on-site warranties for the larger 3 phase ups systems. All support is US based and handled quickly from our service center in Jacksonville, FL.

37 month warranty

37 Month Silver Warranty

UPS Models: All the Office and Office Pro models (USA and CANADA)

LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] in the fifty (50) United States, the District of Columbia and Canada is thirty-seven (37) months electronics and battery from date of purchase or shipment (shipment to end user must occur within 6 months of manufacture date). Coverage includes repair or replace at discretion of Orion Power and unlimited factory tech support. Any warranty claims must be sent to factory for analysis. Customer pays shipping to factory, Orion pays return shipping via ground carrier.

37 month gold warranty

37 Month Gold Plus Advance Replacement Warranty

UPS Models: Network Pro RTX, Online RT1/RTX1, SCR2 6&10kVA, SCR3 6&10kVA (USA and CANADA)

LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] in the fifty (50) United States, the District of Columbia and Canada is thirty-seven (37) months electronics and battery from the date of purchase or shipment. Orion pays shipping both ways and advance ships replacement ups .

12 month gold warranty

12 Month On-Site Gold Plus Warranty

UPS Models: MSR 20-60kVA three phase (USA and CANADA)

LIMITED WARRANTY PERIOD: The period covered by this Warranty for Product installed [and currently located] in the fifty (50) United States, the District of Columbia and Canada is twelve (12) months electronics , battery , and on-site labor (Mon-Fri 8am to 5pm) from the date of purchase or shipment.